At least 70 percent of people over age 65 will require some long-term care services at some point in their lives. Their needs will range from minimal personal assistance with basic activities of everyday life to virtually total care. At the same time, the new Quality Indicator Survey process and Five Star Rating system is increasing transparency and pressure on caregivers to provide better quality, more efficient care and improve regulatory compliance. As the number one provider of healthcare supplies and equipment to the long-term care market, Medline has the knowledge and resources to help facilities meet these challenges and improve the quality of residents and family caregivers' experience.